Terms & Conditions
Apex . Standard Rental Terms & Conditions
By booking or occupying a property with Apex Guest House and Property Management, you agree to these rental terms and conditions, designed to ensure a clear, comfortable, and secure stay.
Definition of Terms
The term “Tenant” (Guest) refers to the primary guest who books the accommodation, checks in, and signs this agreement, as well as all accompanying guests, family members, visitors, and any other individuals staying or visiting the premises.
The primary tenant assumes full financial and legal responsibility for the actions, behavior, and compliance of all guests and visitors with these rules.
Booking, Payment, and Security Deposit
Booking Confirmation
Reservations are confirmed only upon receipt of the required advance payment and security deposit.
Payment Terms
Unless a corporate payment agreement has been established in writing beforehand, all rental payments must be settled in full prior to check-in or arrival.
Security Deposit
A refundable security deposit may be requested upon check-in. This deposit will be refunded following a final property inspection upon departure/check-out.
Check-In and Check-Out Hours
Check-In & Check-Out
Standard check-in time is from 2:00 PM (8:00 Local Time) onwards. Check-out time is strictly 11:00 AM (5:00 Local Time). Unauthorized late departures will incur additional charges.
Identification
All adult guests must present valid government-issued identification (Passport or National ID) upon check-in.
Check-In and Check-Out Hours
Smoking & Noise
Smoking is strictly prohibited in all indoor areas of the property. Quiet hours must be observed from 10:00 PM (4:00 Local Time) to 7:00 AM (1:00 Local Time).
Parties & Occupancy
Unauthorized parties, gatherings, and unregistered overnight guests are strictly prohibited. The maximum occupancy limit for the property must be respected at all times.
Property Damage, Loss, and Maintenance
Property Damage
Tenants are fully responsible for any damage, breakage, or loss caused to the property, furniture, appliances, or fixtures during their stay.
Valuables & Maintenance
Management assumes no responsibility for unattended lost valuables. Tenants must report any maintenance issues immediately to management.
Cancellations, Refunds, and Extension of Stay
Cancellations
Full refunds are provided for cancellations made at least 7 days prior to the scheduled check-in date. For cancellations made less than 7 days prior, the security deposit or first night's fee may be retained.
Stay Extensions
Tenants wishing to extend their stay must notify management at least 7 days in advance. Extensions are subject to room availability and rate adjustments.
Early Departures
Unless authorized by management, early departures are non-refundable.
Right of Entry and Agreement Termination
Management Right of Entry
Management reserves the right to enter the property with reasonable notice, or immediately in case of emergency, for inspection or maintenance purposes.
Agreement Termination
Management reserves the right to immediately terminate the rental agreement and evict guests without refund for violations of these rules, illegal activities, or disturbing the peace.
Acknowledgment & Agreement
By signing below or completing your booking, you acknowledge that you have read, understood, and agreed to all terms and conditions set forth by Apex Guest House and Property Management.
